We are approaching the end of another fantastic summer at Newlands. Now is a great opportunity to thank all the guests who have stayed with us, especially those who have given us feedback. Newlands has over 600 customer reviews on Google and over 770 on TripAdvisor, with a 'very good' ranking. We've also had a total of 38 recommendations on Facebook which averages 5 out 5.
We've grouped together some of the reviews in frequently mentioned themes. All are areas of our Dorset holiday park that our friendly and hardworking team strive to offer the best in customer service.
Jurassic Coast Location
One of the reasons guests enjoy coming to Newlands so much is the location. Not only are there beautiful views from the park of rolling Dorset hills & valleys, there is convenient access to the Jurassic Coast. Here's a selection of Newlands customer reviews this season that have referenced the location...
"Great views of the hills, within walking distance of the beach. Clean camp site and toilet facilities. Would definitely recommend." – Diana Essien, Google Review
"Amazing place, in walking distance of the beach. Lovely for a camping trip. Really enjoyed our short trip there." – David Waller, Google Review
"A beautiful place to have a family holiday." – Mark Yates, Facebook
"I would highly recommend Newlands, we didn’t want to leave! Such a beautiful location, great pool and very friendly staff. Just what we all needed after a crazy year." – Nicola Ure, Facebook
"Well organised site very good pitches and a good location to explore surrounding areas." – Andrew Merritt, Facebook
"Newlands is in such a beautiful setting and is brilliant for families. The facilities are excellent and there is so much to do in the surrounding area." – Rosie Williams, Facebook
Swimming pool and facilities
Recently we carried out extensive renovation work on our swimming pools and leisure facilities. We're delighted the upgrades have been so well received by our guests.
"Lovely family friendly holiday park. Great atmosphere, lovely scenery and great staff. Many options for where to stay at different price points. Typically good entertainment for kids - has been great for years. Swimming pools are decent and clean. Recommended." – James Porter, Google Review
"The site itself has everything you need including indoor and outdoor pool, spotless facilities and a lovely family club." – Martin Smith, TripAdvsior
"Absolutely love this place, great as a safe place for single mum with 11 yo and 7 yo kids. Facilities are fantastic. The setting is stunning and the outdoor pool is amazing, couldn’t get the kids out of it! Staff are friendly and helpful." – Leah D, TripAdvisor
Restaurant and bar
It has been such a pleasure to welcome everyone back to the Tow Bar in 2021. We've made every effort to make this dining space a safe, relaxing and enjoyable space to enjoy our great food and drink menu.
"Nice site, helpful staff, nice bar and restaurant. Very Covid secure. Thoroughly recommend." – Sharon Nelson, Facebook
"We enjoyed our stay and felt it was Covid safe. We enjoyed a swim daily with the new sauna a great new addition . We also ate in the Tow Bar which was really nice with the food being delicious and served in a timely manner." – Kirsty G, TripAdvsior
"Really great getaway for all the family. Lovely beaches, walks and superb restaurant." – Steve Coe, Google Review
"Excellent food in the Tow bar, excellent service at the bar and restaurant, nice big portions ... We love the place, and will be back next year." – Peter Webster, Google Review
Friendly and helpful staff
It's been a busy season for our hardworking staff, so it's always rewarding to read glowing reviews that mention the team. Each testimonial goes to show the efforts we make to go above and beyond for our guests.
"First time at this campsite we were very pleased, all the staff were helpful and friendly ... we were very happy with our week there will go again." – Linda Martin, Google Review
"Lovely park, with a playground and swimming pool, really attentive staff that are happy to help with your needs." – Jas Gee, Google Review
"Great place to stay with really friendly staff and great food. Everyone welcome even our pet dog." – Ben Cobley, Google Review
"Had a fantastic week on this site, food was top-notch. Kids have loved it. Nice and clean staff are very friendly they have worked very hard under the conditions see you all again next year." – Ken Bob, Facebook
"Newlands is a fun family run site. All the staff are friendly and welcome you back. The site is kept to a high standard." – Rachael Harris, Facebook
Returning customers
We simply love to welcome returning visitors back to Newlands each year. Some have been enjoying their trip to the Dorset coast many times, as you can see in these reviews...
"Have been using Newlands for 26 years now for between 1 and 5 weeks a year, having stayed in lodges, static homes and mainly in our own tents and caravans. We have recommended Newlands to many friends and relatives over the years who have all enjoyed there stays." – Adrian S, TripAdvisor
"Another wonderful stay at Newlands. We have been coming here since 2013, stopping in our touring caravan." – Martin Smith, TripAdvisor
"Amazing holiday park, come here every year." – Jade Netherway, Google Review
"We have been here 17 years - absolutely spotless." – Caron Mattock, Facebook
We take our customer reviews seriously at Newlands and appreciate your feedback. If you've stayed with us recently, why not leave us a review on Google, Facebook or TripAdvisor.